Nike One Shoe Bank: How to Request a Single Nike Shoe

Yes, Nike has a program that can provide a single shoe to amputees in the United States — and surprisingly few people seem to know about it.

It’s called the Nike One Shoe Bank.

If you are an amputee who only needs one shoe, Nike maintains a limited inventory of individual shoes and may provide an available shoe free of charge.

The surprising part is not that the program exists.

It’s how hard it is to find.

There is no obvious Nike One Shoe Bank page, application form or big button explaining what to do. In practice, you need to know the program exists and specifically ask Nike about it.

So we wanted to make the information easier to find.

What Is the Nike One Shoe Bank?

The Nike One Shoe Bank is a long-running program designed to help amputees who need only a single shoe rather than a complete pair.

Nike has publicly acknowledged the program, and prosthetics organizations continue to list it as a resource for amputees.

Nike maintains a limited inventory of individual shoes. If an appropriate shoe is available, it can be provided to an eligible person who needs only a left or right shoe.

The service is currently described as free of charge for recipients in the United States, subject to inventory and Nike's current program requirements.

How Do You Contact the Nike One Shoe Bank?

Call Nike Consumer Affairs at 1-800-344-6453.

When you speak with Nike, specifically say:

“I'm calling about the Nike One Shoe Bank program.”

That part matters.

Because the program is not prominently advertised, you may need to be clear about what you're requesting or be transferred to someone familiar with the program.

Nike currently lists 1-800-344-6453 as its U.S. Consumer Affairs number.

What Information Should You Have Ready?

Current amputee resources describing the Nike One Shoe Bank suggest being prepared to provide information such as:

• Your name
• Phone number
• Email address
• Shipping address
• Shoe size
• Whether you need the left or right shoe
• The type of shoe you need
• Preferred colors or other preferences

Depending on availability, Nike may also ask about the category of shoe you are looking for, such as running, walking, cross-training, tennis or basketball.

This is important:

The One Shoe Bank is not the same as shopping Nike.com and choosing any shoe you want.

Nike is matching requests against its available inventory of individual shoes. Specific models, colors and styles therefore may not be available.

Is the Nike One Shoe Free?

Current resources describing the program state that available One Shoe Bank shoes are provided free of charge and shipped within the United States.

Because Nike can change program requirements, availability and eligibility, confirm the current details with Nike when you call.

How Long Does It Take?

Some current resources describing the program estimate approximately four to six weeks for delivery.

Actual timing can vary depending on inventory and the request.

We've also heard of shoes arriving considerably faster.

The important thing is not to assume a specific delivery time when making your request. Ask Nike what the current expectation is.

Can You Choose the Exact Nike Shoe You Want?

Generally, you should not expect to select an exact model the way you would when buying a pair online.

The program works from a limited inventory of single shoes.

You may be able to tell Nike what category, size, side and color preferences you have, and Nike can determine what is available.

If you need a specific type of shoe for running, walking or another activity, mention that when you call.

Why Is the Nike One Shoe Bank So Hard to Find?

This is what made us want to write about it.

The program isn't new.

In fact, documentation of Nike's One Shoe Bank goes back more than two decades. A 2005 disability-employment resource described Nike maintaining an inventory of single shoes that were made available free of charge to amputees who contacted the program.

And yet, more than 20 years later, plenty of people who could benefit from it still don't know it exists.

That's an interesting lesson in accessibility.

Creating a resource is only part of accessibility. People also need to be able to discover the resource.

Nike deserves credit for operating the program.

We simply think more people should know about it.

Thank You, Kirstie Ennis

And we wouldn't have known about it either without Kirstie Ennis.

Kirstie is a Marine veteran, adaptive athlete, entrepreneur and founder of The Kirstie Ennis Foundation.

She shared the information about Nike's One Shoe Bank and how to access it.

So, Kirstie:

Thank you.

This is exactly the kind of information worth passing forward.

And that's what we're doing.

Know Someone Who Needs One Shoe? Share This With Them.

Here are the important details:

Program: Nike One Shoe Bank
Phone: 1-800-344-6453
Ask for: “Nike One Shoe Bank”
Who it's designed to help: Amputees who need a single shoe
Availability: Limited inventory; exact models and colors are not guaranteed
Cost: Current resources describe the program as free of charge in the United States

Program availability, eligibility and policies can change. Please confirm current details directly with Nike.

And if you're a prosthetist, physical therapist, adaptive athlete, running-store employee, running-club leader, coach, caregiver or simply know someone who could use this information:

Please share it.

A useful resource only works when the people who need it know that it exists.

Frequently Asked Questions About the Nike One Shoe Bank

Does Nike give amputees one shoe?

Nike operates a One Shoe Bank that maintains a limited inventory of individual shoes for amputees in the United States who require only one shoe. Availability and current eligibility should be confirmed directly with Nike.

What is the Nike One Shoe Bank phone number?

Call Nike Consumer Affairs at 1-800-344-6453 and specifically ask about the Nike One Shoe Bank program.

Does Nike sell single shoes?

The One Shoe Bank is different from Nike's normal retail operation. It uses a limited inventory of individual shoes to help amputees who require only one shoe.

Can I choose which Nike shoe I receive?

Exact models aren't guaranteed. The program works from available individual-shoe inventory, although you may be able to specify your size, left or right side, shoe category and preferences.

Is the Nike One Shoe Bank only for amputees?

The program is publicly described as a service for amputees requiring only one shoe. Contact Nike directly about current eligibility or individual circumstances.

Is the Nike One Shoe Bank available outside the United States?

Current resources describe the One Shoe Bank as a U.S. program. Contact Nike in your country for information about any current alternatives or expanded availability.